Senior Client Account Manager - Blue Corona

Why Work for Blue Corona?

Blue Corona is one of the fastest growing online marketing and analytics companies in the country with offices outside Washington, DC and in Charlotte, NC. We help business owners accurately measure and track their advertising and marketing strategies and generate a greater return on investment from their website(s). Our services are in high demand, and we’re currently searching for "A-players" to join our team.

If you're about to graduate from college, just finishing your MBA or you're just looking for the opportunity of a lifetime, you've come to the right place! There's nothing quite like working in an entrepreneurial start-up environment. It's extremely fast-paced, idea-rich, young and vibrant. You'll be asked to take ownership of (multiple) new projects and initiatives and manage them to completion--often with little supervision and lots of freedom.

Our office dress code is casual, and we try to keep the office environment light and fun. We end every week with Free Lunch Friday and sometimes continue the party with in-office happy hours to jump-start the weekend. The company also offers a competitive benefits package including medical, dental, and a matching 401(k).

We're always looking for smart, hard-working, intelligent people, so drop us a line even if you don't see a job opening below that fits your skills.

As Senior Client Account Manager, you serve as the go-to point of contact for our strategic and enterprise client accounts. You are responsible for retaining clients, ensuring client satisfaction and growing revenues within your existing account base. You are responsible for guiding the strategic direction of your clients, and delegating tasks to your internal team to execute on that strategy. Your goal is to become the trusted advisor, building long-lasting, strong relationships with your clients.

The Senior Client Account Manager role plays an integral part in both client growth and company growth.

Role Responsibilities:

Understanding clients’ businesses, goals, and challenges as if they were your own and becoming the trusted advisor of the clients
Defining and driving the marketing strategy for each client and ensuring execution is aligned with client goals
Overseeing all tasks and to-do’s for client accounts and delegating to internal team members
Analyzing monthly reports and making proactive recommendations based on performance and results
Meeting with clients on a monthly basis (minimum) to review performance and results
Communicating via phone/email with clients on a daily basis
Ensuring customer satisfaction and client retention
Expanding client relationships by growing services delivered and revenues generated within accounts
Staying up-to-date with the latest digital marketing trends and market shifts
Staying up-to-date with client industry trends and market shifts
Building strong relationships with both clients and the Blue Corona team

The Ideal Candidate:

At Blue Corona, we’re looking for a self-driven Senior Client Account Manager who has experience leading digital marketing campaigns in a client-facing capacity. As a fun, family-like work environment, we’re seeking someone who has:

A minimum 3 years’ experience in a client-facing digital marketing role
A strong work ethic and a “do whatever it takes to get the job done” attitude
A passion for helping businesses grow
Ability to manage multiple client accounts and competing priorities at one time
Exceptional customer service and relationship-building skills
Ability to analyze and interpret various forms of data
Ability to solve complex problems and resolve conflicts
Exemplary organizational, attention-to-detail, time-management, and follow-up skills
A 4-year college degree (an advanced degree is desirable)
Excellent written and oral communication skills
Proficiency in Microsoft Office applications (Word, PowerPoint, Excel)

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